:root{--deep:#0b284b;--blue:#123968;--accent:#2467ad;--wash:#f2f5f8;--line:#dbe2ea;--muted:#637387}
button,textarea{font:inherit}button{cursor:pointer;border:0}
button:focus-visible,textarea:focus-visible{outline:3px solid var(--accent);outline-offset:3px}
.chat-panel{position:fixed;right:24px;bottom:96px;width:380px;max-height:calc(100dvh - 120px);display:flex;flex-direction:column;background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:0 14px 55px #0b284b25;overflow:hidden}
.chat-head{padding:20px;background:var(--deep);color:#fff;display:flex;gap:14px;align-items:center;justify-content:space-between}
.chat-title{font-size:18px;font-weight:650}
.chat-subtitle{font-size:12px;color:#c2d5ed;margin-top:5px}
.chat-close{color:white;background:transparent;font-size:27px;width:32px;height:32px;border-radius:4px}
.chat-close:hover{background:#24496e}
.chat-messages{padding:20px;overflow:auto;display:flex;flex-direction:column;gap:16px;min-height:230px}
.chat-message{padding:14px 16px;background:var(--wash);border-radius:8px;font-size:15px;line-height:1.6;max-width:95%;align-self:flex-start;margin:0}
.chat-user{background:var(--blue);color:#fff;align-self:flex-end}
.chat-compose{padding:16px;border-top:1px solid var(--line)}
.chat-compose label{display:block;font-size:12px;color:var(--muted);margin-bottom:8px}
.chat-input-row{display:flex;gap:10px;align-items:end}
.chat-input-row textarea{resize:none;min-width:0;flex:1;border:1px solid var(--line);border-radius:6px;padding:12px;line-height:1.4;font-size:15px;height:70px}
.chat-send{background:var(--blue);color:#fff;width:44px;height:44px;border-radius:6px;font-size:22px}
.chat-send:hover,.chat-toggle:hover{background:var(--accent)}
.chat-toggle{position:fixed;right:24px;bottom:24px;background:var(--blue);color:#fff;min-height:52px;padding:14px 20px;border-radius:26px;font-size:15px;font-weight:600;box-shadow:0 5px 20px #0b284b20}
@media(max-width:600px){.chat-panel{right:12px;bottom:86px;width:calc(100% - 24px);max-height:calc(100dvh - 105px)}.chat-toggle{right:12px;bottom:18px}.chat-messages{min-height:180px}}
.chat-panel[hidden]{display:none}
.chat-message{white-space:pre-wrap}
.chat-toggle,.chat-panel{z-index:1000}
.chat-send:disabled{opacity:.5}
.chat-toggle[aria-expanded="true"]{background:var(--accent)}
/* Заявки */
.inquiry-status{margin-top:14px;font-size:14px;line-height:1.55}
.inquiry-status:empty{display:none}
.inquiry-status.is-ok{color:#1b6b3a}
.inquiry-status.is-error{color:#b3261e}
.estimate .inquiry-status.is-ok,.maintenance-form .inquiry-status.is-ok,.callback-form .inquiry-status.is-ok{color:#a7e3bd}
.estimate .inquiry-status.is-error,.maintenance-form .inquiry-status.is-error,.callback-form .inquiry-status.is-error{color:#ffc2bb}
.hp-field{position:absolute!important;left:-9999px!important;top:auto;width:1px;height:1px;overflow:hidden}
.flash-banner{background:#1b6b3a;color:#fff;padding:14px 20px;text-align:center;font-size:15px}